COVID-19 FAQs

The global pandemic caused by COVID-19 is a constantly evolving situation. Understandably, the unprecedented situation has led to questions about the status of the Future Place Conference. Like you, our team is working to come to grips with the effects of this virus on our business, the businesses of our customers, and on humanity as a whole. Our most important considerations right now are ensuring your health and safety at our event(s), updating you of any changes, and making it easy for you to change your plans if necessary. Thank you for your patience and understanding as we continue to navigate this situation together.

Are there plans to cancel the Future Place Conference?

As we remain flexible to that timeline, we vow to only proceed with the Future Place Conference if we are able to do so in a manner that is safe for our attendees and staff. That being said, we continue to move forward with planning for the Future Place Conference scheduled for October 26-27, 2020 in Dallas. We have updated our attendee cancellation policy should you need to cancel your registration. In the event that the Future Place Conference is canceled, all registrants will receive a full refund.

What is your current cancellation policy?

Cancellation requests received on or before September 11 will receive a full refund. Cancellation requests received after September 11 will be subject to a loss of 100% of the registration fee paid. Name changes are permitted at any time. To modify/transfer your registration, please email marketing@builderonline.com.

Will the event be recorded?

We are working diligently on a plan to record some/all of the sessions from the event. Check back often for more information.

What sanitation measures are you taking?